Job Vacancy

Member Services Officer

 Contract Type: Permanent, Full-Time

 Closing Date; Saturday 05^th April 2025

Role Overview:

Ardee Credit Union Limited, Ardee, Co. Louth is inviting applications for the position of Member Services Officer on a fulltime, permanent basis.

This is an exceptional opportunity for a professional looking to develop their career while contributing to the success of an ambitious, member-focused organization. The successful candidate will be accountable to the CEO and will carry out a range of administrative and operational activities that contribute to the effective running of the Credit Union.

Key Responsibilities:

• Processing account transactions
• Dealing with member queries in person, by phone, or online
• Handling membership applications
• Performing end-of-day balancing
• Processing loan applications
• Complying with all policies and procedures, including legislative and regulatory requirements
• Completing other duties as assigned

Qualifications and Skills Required:

• A relevant qualification (QFA, APA) or willingness to study for the same
• Previous experience in a Credit Union or financial organization is beneficial
• Proficiency in Microsoft Office, particularly Word, Outlook, and Excel.
• A collaborative team player with a proactive, “can-do” attitude.
• Customer-focused, demonstrating a friendly, professional, and helpful approach.
• Ability to work under pressure while managing multiple tasks efficiently.
• A clean driver’s license

Renumeration package will be commensurate with experience and qualifications.

Please apply by email to info@handsonhr.ie giving details of your suitability for this position in a cover letter and attaching an up-to-date Curriculum Vitae. Closing date for applications is Saturday 5^th April 2025.
Ardee Credit Union is an equal opportunities employer, canvassing will disqualify.

If you would like a copy of our Recruitment Privacy Statement, please request same by e-mailing info@handsonhr.ie

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